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Lynne
Lv 4
Lynne fragte in Computers & InternetSecurity · vor 1 Jahrzehnt

Symantec 'Virus'?????

My dad downlaoded this Symantec Anti virus software about a month ago. It's been doing fine up until yesterday...

It said that I had 42 viruses on my computer and that to remove them I had to register a license or something... i didnt get the license

Anyway after that the messages kept popping up saying my computer is at risk and so on...

Well I scanned my computer using a different anti virus software and it said that the Symantec Antivirus IS the 'virus'..

so i tried deleting symantec anti virus but it wouldnt delete..

So is it really a virus?? what should i do??

i cant dowlload any new antivirus software coz its like installs up to 99% and then suddenly shuts down saying there's a problem...

Help!!!

not sure if this helps but its a bit more about the verison i got..

Program: 10.2.0.224

Scan Engine : 71.4.0.15

10 Antworten

Relevanz
  • AJ
    Lv 6
    vor 1 Jahrzehnt
    Beste Antwort

    It may be that your Dad downloaded a genuine Symantec antivirus product and they are notoriously difficult to remove from your system; so much so that they have produced a removal tool for their products.

    You can download it here:

    http://service1.symantec.com/Support/tsgeninfo.nsf...

    You should not install a new antivirus until your old one is completely removed so suggest that you download one of the good free ones like AVG, Avast or Avira then disconnect from the Internet. Use the removal tool (it would probably be a good idea to do this in safe mode), reboot, install the new antivirus, reconnect to the Internet and update your new antivirus product. Drop me a mail if you need any more help

    AJ

  • vor 5 Jahren

    2

    Quelle(n): Amazing Protection Antivirus Software - http://moveantivirus.com/?ETup
  • Anonym
    vor 5 Jahren

    Norton is okay and fantastically solid. while issues are attainable loose the extreme area is often lacking in all likelihood so in case of avg. i won't say that's the perfect yet I place self assurance in symantec anti virus.

  • vor 1 Jahrzehnt

    I just read an article on Yahoo News yesterday that there is a new Trojan virus that tries to uninstall your antivirus software. sounds like you got it... Check the symantec website for new viruses and update your scan profiles.

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  • vor 1 Jahrzehnt

    Im sorry but I have to disagree with the last answerer, Netcom3 is a scam.,According to my McAfee site advisor its a red site, so tread with caution, I have heard nothing but bad things about that product., get Spyware Doctor starter edition, its free from the link provided, and Spybot search and Destroy, and run them in safe mode., that should help with your problam., Good luck.,

    Quelle(n): download.com
  • Ian C
    Lv 6
    vor 1 Jahrzehnt

    well symantec's anti-virus is called Norton so if it doesn't say Norton then yeah its a virus. If a good anti-virus can't remove it then your going to have to do some reseach to find what to do to remove it that or you got to reformat

  • Anonym
    vor 1 Jahrzehnt

    If you want to delete it go to Control Panel => Programs => ( u can go to Windows Defender to run a scan that will give you accurate results) or go to programs and features. there u can delet anything

  • G
    Lv 7
    vor 1 Jahrzehnt

    all traces of the old anti-virus must be erased before a new one can be downloaded. is it vista?

  • CAT
    Lv 6
    vor 1 Jahrzehnt

    If you EVER have a PC problem...go to www.geekstogo.com. It is a site made up of PC wiazards that do it doing their spare time. they are WONDERFUL! Helped me so much!

    Quelle(n): www.geekstogo.com
  • vor 1 Jahrzehnt

    Im not sure but it doesnt sound good

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