Huge computer problem, please help?

Question

OK, so my computer is kind of going crazy right now. I have Windows 7 starter, and my computer is an HP mini 110. Yesterday, I was surfing the web on a website I've been on a million times (not porn, don't judge) and it activated a virus I've had before and have gotten rid of in the past. The virus is some fake antivirus protection scam showing that you have a lot of fake computer errors and stuff. So I did what I did before, I exited everything and booted the computer in safe mode. I did a system recovery and the system recovery automatically rebooted my computer. I tried logging on normally, but here is where the problem begins. The computer boots normally, with all the sounds and everything, up until the page where you choose your Windows profile. When I click on it, Windows doesn't load. Instead of my background and all my icons and stuff, it is just a blank green screen with a cursor. I can't do anything on it. So, I tried to open the safe modes. None of them work. Instead, it gives me an error message saying "Windows has stopped working", and I can't do anything in safe mode either. I've tried messing with the BIOS settings and stuff, but it didn't work. My computer doesn't have a disk drive either, so I can't boot a repair CD. Can someone please help me? Thanks :)

Update:

Oh and it's still under warranty.

Rob Cortez · Accepted Answer

best thing to do,, don't wrestle with your computer,, just bring it to where you purchased it and let them do the fixing....,, your antivirus might deleted some important system files or driver,,

radics · Answer

Do because it says. Get your living house windows cd, stick it in, restart your workstation, and use the handbook on the cd to repair your filesystem. What has exceeded off is, an important living house windows report has been corrupted. If the restore jobbie doesnt fix it, then yeah you will likely could wipe thepersistent and commence anew. besides the actuality that, there are some issues you're able to do to get better notwithstanding records you are able to wanna shop.

Stephen · Answer

If there is a problem with the LCD display's back light or a corrupted graphics driver, the display may appear blank but the notebook may be displaying information. Attach an external monitor to test the display.
If the image displays on the external monitor, there may be a graphics driver conflict. To resolve this, turn on the computer and press f8 key, then select Enable low-resolution video . If the image displays on the LCD display in low resolution, you can download and install the latest drivers for your specific graphics driver.
If there is an image on the external monitor but the notebook display remains black, contact HP for technical assistance as it's still under warranty as you have said and they have to fix it.

echorobotics · Answer

Under warranty?  

*800-752-0900

Give them a call.  They helped me by replacing my $200 screen for free.

Pieter Vg · Answer

I got 2 solutions for this: Send it to the factory or buy a new PC.

Huge computer problem, please help?

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