May i force a webservice to delete my personal data permanently?

Question

I have just asked this service to reactive my account for personal reasons, becuase it wasnt possible to makethe personal changes myself.
Anyways.
Now i am back on the site, but the customer service told me this: Your account is now reactivated. Please do not request your account be
removed or permanently closed as we will deny any such future request.
I have to say, that they only deactivated my account before, so there never was a possibility to deleted it.
Is this what the US Law says, or is there any paragraph which gives me the right to tell them to delete my account?
I am from Germany, but the service is located in the US.
I would be happy if you could help me.

trai · Accepted Answer

If the account doesn't involve a line of credit, you can't force them to close the account.  You can remove any lines of credit connected to it by contacting that account holder.  You can remove your connection to the account by changing your contact info, in this case, most likely your email address.

But the info you voluntarily gave them is theirs to keep, if they wish.

EDIT:  Contact the bank or credit union that holds the credit card account.  They can block the site from any future electronic transfers.

You can't make them throw away your address, but you can return anything they send you at their expense (by crossing off your address and the bar code, and writing "return to sender"), which will make them stop.

Mark · Answer

hard question i would tell them you are going to file a law suit and see what they do i think there is a law in the US but not sure good luck and what site is it

May i force a webservice to delete my personal data permanently?

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