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? fragte in Games & RecreationVideo & Online Games · vor 6 Jahren

Can I get a refund on playstation store?

I bought the gta game online on the store but I had to go to the settings to clear space when I went back I was in the home menu I went to the game and saw it was still priced so I thought my payment did not go through so I bought it and downloaded it only to find out my first payment did go through can I fix this

2 Antworten

Relevanz
  • vor 6 Jahren

    This sounds like something that should be refundable, since it's not your fault playstation ended up charging you twice. Call up their support and explain the situation.

    But before you do, check your purchase history to make sure you didn't accidentally buy the wrong game the first time, which is why it let you buy the correct game the second time.

  • Dr.No
    Lv 7
    vor 6 Jahren

    you have to call their customer service to reverse one of the charges.

    i had to do this a few years ago when i was trying to add funds with my credit card and kept getting error messages. turns out it was going through and i charged a lot more than i meant to. it took about 45 minutes (mostly because i was on hold), but i got the refund.

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