What should a user do to wipe a Boostmobile Samsung Galaxy Prevail clean?

First, try this:

From the main home screen, tap menu

Tap Settings, then Privacy

Tap Factory data reset

Tap Reset phone

Enter your password if required, then tap Erase everything to confirm

If that doesn't work, or if your phone is frozen:

Turn the power off. If your Samsung Galaxy Prevail is frozen, pull the battery out and reinsert it

Hold the Volume Down button

Press and release the Power button

You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock

Select Clear Storage by pressing the Volume Down button

Press and release the Power button

Now simply confirm your decision: Volume Up for YES and Volume Down for NO

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Samsung galaxy first becaue my brother has the phone admire from metro and it downloads apps slowly but samsung galaxy is from boostmobile so it works faster