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E-mails from a person in my address book keeps going to the Delete File? Why and how do I fix it?
1 Antwort
- vor 1 JahrzehntBeste Antwort
You have probably blocked the address or marked it as SPAM accidentally.
To check for a block:
Above the message listing is the word Options. Click on it.
Click on Block Addresses.
Under Remove Block, see if the address is there. Click on the address, then click on the Remove Block button beneath. If the address does not appear in this list, it was probably marked as SPAM. Try the option below.
To mark as not SPAM:
Open the Bulk message folder.
Open the mail you want to come to your inbox.
At the top of the message is a button marked Not Spam. Click on it.
The message will be moved to your inbox, and future messages will not be marked as SPAM.
Otherwise, is it remotely possible you have a filter set up that is moving the message? If something in the message matches a filter you have set up, that could be the answer.
To check,
click on Options (above the message listing)
Click on Filters
If the filter exists, delete it or modify it so it won't include your desired messages..